The Pre-Sales Enquiries
If you want to ask about price, shipping time or some product inquire, we suggest you can contact us by Phone call, or Facebook message.
Phone number: +1-909-487-8062
Working time: From 10am to 5.30pm EST, Mondays to Sundays
Facebook: https://www.facebook.com/Povison-104331384949248
The After-Sale Enquiries
If you received the wrong or damaged item, we suggest you can contact us by email, please send the photos of the package label, wrong/damaged item, we will check and reply to the email soon.
Email: supportingcenter@povison.com
To Track Your Order
You can easily track your ordered item from our website with the following steps or contact us through the above channels:
- Click the button on the top right of the page (the third one from right to left) --- to track and manage your order.
- Fill in your order number and email address on our records---to track your order and the status of the delivery.
- Click the 'track order' button---get into the delivery details.
- Click on each package to track their delivery separately.
Please note that:
- Your ordered item may contain multiple packages, one package per tracking.
- No worries, the name of the package is part of the item in general and not excatly the item name in full and offical.
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